Erica Pinsky
REFLECTIONS ON THE ROAD TO RESPECT
“Jim” was psyched for his latest in a long series of job interviews. He was eminently qualified for this position. This would be the one that would turn things around. He could feel it in his bones… right up until the recruiter came out to call him in. He could see it in her face. She took one look at him and decided he was not going to work out.
Are these facts or assumptions? Are they true for all older workers, some or none?
The law is very clear with respect to hiring practices. We are supposed to be hiring individuals solely on the basis of their ability to do the job, to fulfill the “bona fide” or legitimate occupational requirements of the position. Everyone is supposed to get a fair chance. Employers are legally obligated to structure hiring practices that are respectful – which means practices that ensure equality of opportunity and equality of outcome for all who apply.
But of course the reality is that things never seem to happen the way they are supposed to. Rather than eradicating discrimination in employment, it seems that we are just shifting the disadvantage from one group to another. Women were the first group to dominate employment discrimination claims. Then it was members of visible minorities and after that, individuals with disabilities. Now it is anyone that is fortunate enough to live into middle age.
Bottom line is that discrimination in employment benefits no one, neither employees or employers. A truly effective employment process is one that is designed to ensure that you get the best possible candidate for the work that you have. For that to happen, your recruitment process must be one that is fundamentally respectful to all candidates.
In my book Road to Respect: Path to Profit I refer to that kind of recruitment process as one that is values based. When respect is embraced as a core cultural value, your recruitment process must, by definition, be one that is structured in a respectful manner. This means that the design of that process must include frank and honest discussion about discrimination and how the assumptions we make about others on the basis of their personal characteristics can result in flawed decision making, and the loss of potentially great employees.
We are starting to see some signs of economic recovery and one day soon many businesses will be facing labour shortages. Those older workers that are now being discarded to the junk heap may soon be badly needed. Whether or not you can offer someone a job, you can always offer them a positive experience with your organization. A recruitment process that is fair, open and respectful to all candidates will enhance your corporate reputation as well as the viability, growth and long term success of your business.
"Erica Pinsky’s book, Road to Respect: Path to Profit approaches a range of difficult topics in an honest, direct and non-threatening manner. This book will stimulate readers to think about their own values and behaviours and to question those that are operating in their workplaces. Erica shares personal stories and best practices to clearly show why adopting respect as a core value is a requirement for any business interested in being designated as an Employer of Choice in our multi-cultural workplaces. I highly recommend this book!"
Susan Rubin Mulder,
Principal - McKinsey & Company
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